Question 1

Which colors and bundles are available?

Accepted Answer

Midnight Black, Pearl White and Deep Navy. Choose a color for each comb in 2–4 bundles, or request your colors for 5+. Mix means an assortment of these three colors. Prices are $28 for 1, $40 for 2, $56 for 3, $64 for 4 and $15 per comb for 5+.

Question 2

When will my pre-order ship?

Accepted Answer

Estimated timing: Near Christmas time. This is an estimate, not a guaranteed ship or delivery date. We'll email you order and shipping updates as soon as they're available. See Shipping Info for current details.

Question 3

Can I change or cancel my pre-order?

Accepted Answer

Email vaylaeverday@gmail.com with your order number and the changes you'd like. We'll confirm what is possible before shipment.

Question 4

What is the Halo Comb shipping estimate?

Accepted Answer

Estimated timing: Near Christmas time. This is an estimate, not a guaranteed ship or delivery date.

Question 5

How will I receive tracking?

Accepted Answer

We'll email you order and shipping updates as soon as they're available.

Question 6

Where can I find shipping charges and destinations?

Accepted Answer

See Shipping Info for published shipping details. Contact us before ordering if you need clarification.

Question 7

Where are the full return terms?

Accepted Answer

Read Returns & Guarantee for current eligibility, instructions and refund terms.

Question 8

How does the Halo Comb hold my hair?

Accepted Answer

Its flexible frame hugs your style while the interlocking prongs grip inside the bun or ponytail — we call this Inside Grip.

Question 9

How is it different from a claw clip, French pin or side comb?

Accepted Answer

A claw clip clamps hair from the outside with a hard snap point. The Halo Comb's prongs slide into the style and hold it from the inside, with a flat, flexible frame instead of a rigid clamp.

Question 10

Which hair types can use it?

Accepted Answer

Try it with fine, medium, thick, straight, wavy or curly hair. Choose a full bun or half-up style according to your hair's length and volume; individual fit varies.

Question 11

Will it work with short or long hair?

Accepted Answer

Long hair can be wrapped into a bun. For shorter hair, try a half-up twist if there is enough length for the prongs to anchor.

Question 12

Will it pull or tangle my hair?

Accepted Answer

The frame flexes around your style instead of clamping it, and the prongs slide out when you remove it. Gather and release gently; individual fit varies.

Question 13

Can I lean back, drive or sleep with it in?

Accepted Answer

The Halo Comb sits flat against your head with no hard snap point, so you can lean back in a chair or car seat without a clip digging in.

Question 14

How do I clean and care for it?

Accepted Answer

Wipe gently with a soft, damp cloth and let it dry. Avoid forcing the prongs or stretching the frame beyond a comfortable fit.

Question 15

How do I contact Vayla?

Accepted Answer

Email vaylaeverday@gmail.com for order help, sizing questions or feedback.

Help & FAQ

Ordering & pre-orders

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Returns & refunds

Product & hair types

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